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Frequently
Asked
Questions
How
do
I
become
a
privileged
member
of
Christian
Music
House
and
what
are
the
benefits?
Can
I
register
as
a
privileged
member
of
Christian
Music
House
without
placing
an
order?
How
are
payments
made?
What
are
the
delivery
charges
and
how
are
deliveries
carried
out?
What
about
bulk
purchases?
How
do
I
place
an
order?
Do
I
need
to
be
a
member
to
shop
at
Christian
Music
House?
Can
I
place
my
order
by
phone
or
email?
How
can
I
cancel
or
amend
my
order?
Do
you
charge
GST?
Are
prices
guaranteed?
How
do
I
search
for
a
product
at
Christian
Music
House?
How
do
I
become
a
privileged
member
of
Christian
Music
House
and
what
are
the
benefits?
Membership
is
free.
You
need
to
create
an
account
by
clicking
the
'Join
Us
Now'
button
and
complete
the
online
registration
process.
Membership
is
not
required
for
customers
to
place
orders
with
Christian
Music
House. However,
you
will
get
to
enjoy
our
special
discounted
pricing
when
you
shop
with
us
only
if
you
are
a
member.
You
will
also
receive
special
mailings
and
announcements
from
Christian
Music
House.
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Can
I
register
as
a
privileged
member
of
Christian
Music
House
without
placing
an
order?
Yes,
you
can.
You
are
not
required
to
make
a
purchase
in
order
to
register
as
a
member.
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How
are
payments
made?
1.
Funds
Transfer
through
Internet
Banking
To
facilitate
prompt
and
convenient
payment
we
are
encouraging
the
use
of
funds
transfer
through
Internet
Banking.
It
is
a
simple
process
and
is
secure.
Unlike
credit
card
transaction
you
do
not
need
to
divulge
sensitive
credit
card
information.
All
you
need
is
an
Internet
Banking
account
and
apply
for
an
online
funds
transfer
assignment
to
Christian
Music
House.
(click
here
for
more
information
about
Funds
Transfer
through
Internet
Banking)
2.
Personal
Cheque
drawn
from
Singapore
Banks
in
Singapore
dollars
We
only
accept
cheques
drawn
from
Singapore
Banks
in
Singapore
dollars.
The
cheques
should
be
made
payable
to
"Christian
Music
House"
and
sent
to
"Jurong
West
Post
Office
P.O.
Box
1105,
Singapore
916434".
Please
indicate
your
name
and
the
Order
ID
number
on
the
back
of
the
cheques.
3.
Cash
On
Delivery
for
Orders
above
$100
and
during
office
hours
in
Singapore
4.
VISA
or
Master
Credit
Card
for
Overseas
Orders
Our
credit
card
payment
gateway
is
not
yet
integrated
online.
However
we
are
still
able
to
process
credit
card
payment.
Once
your
order
is
finalised,
we
will
direct
you
to
a
URL
for
you
to
complete
your
card
payment.
Our
credit
card
merchant
is
eNets.
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What
are
the
delivery
charges
and
how
are
deliveries
carried
out?
Once
payment
for
your
order
is
made
we
will
dispatch
the
goods.
We
provide
free
delivery
in
Singapore
for
orders
S$50.00
and
above.
The
delivery
charges
for
orders
in
Singapore
below
S$50.00
is
S$5.00.
The
delivery
will
be
by
Singapore
Post
or
personal
courier,
depending
on
the
order.
For
overseas
deliveries
the
delivery
charges
are
based
on
the
weight,
destination
and
shipping
option
that
you
have
chosen.
The
delivery
charge
will
be
added
to
your
final
bill
after
you
have
checked
out.
You
have
the
option
to
choose
between
"Speedpost
Worldwide
Standard
Air
Parcel
Service"
or
"Speedpost
Worldwide
Courier
Service".
(Click
here
for
more
information
about
our
shipping
package
and
rates)
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What
about
bulk
purchases?
Contact
us
to
make
a
direct
enquiry.
Let
us
know
your
requirements
so
that
we
can
customize
your
bulk
purchase
and
you
can
enjoy
greater
savings.
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How
do
I
place
an
order?
If
you
are
a
privileged
member
of
Christian
Music
House,
please
login
so
that
when
you
make
a
purchase,
your
order
will
reflect
the
discounted
membership
pricing.
If
you
are
not
yet
a
member
we
encourage
you
to
sign
up
to
enjoy
our
discounted
pricing
for
members.
Your
order
is
captured
and
tabulated
each
time
a
product
item
is
added
into
your
shopping
cart
by
clicking
the
"Add
To
Cart"
button.
Once
you
are
through
with
your
shopping,
click
the
"Check
Out"
button
and
it
will
direct
you
through
a
check
out
process.
In
the
check
out
process
you
will
view
the
contents
of
your
order,
make
any
changes
if
necessary,
select
your
shipping
and
payment
options
and
confirm
your
order.
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Do
I
need
to
be
a
member
to
shop
at
Christian
Music
House?
Membership
is
not
required
to
place
orders
with
Christian
Music
House.
However,
there
are
discount
benefits
that
you
will
enjoy
as
a
member.
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Can
I
place
my
order
by
phone
or
email?
Yes,
you
can.
You
can
order
any
of
the
products
you
find
online
at
Christianmusichouse.com
by
phone
or
email. To
place
your
order
by
phone,
call
Kum
Pui
@
65635233.
To
place
your
order
by
email,
please
contact
us
at
email
orders@christianmusichouse.com
.
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How
can
I
cancel
or
amend
my
order?
If
you
place
an
order
and
shortly
thereafter
change
your
mind,
try
contacting
us
via
email
at
orders@christianmusichouse.com
as
soon
as
possible
and
we
will
let
you
know
if
we
were
able
to
comply
with
your
request.
In
your
email,
please
use
your
order
ID
as
your
reference.
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Do
you
charge
GST?
We
do
not
charge
GST.
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Are
prices
guaranteed?
We
take
a
lot
of
care
to
ensure
that
pricing
on
our
website
is
correct
and
trustworthy.
However,
in
the
event
that
we
have
wrongly
priced
an
item,
Christian
Music
House
must
reserve
the
right
to
not
honour
such
mistakes.
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How
do
I
search
for
a
product
at
Christian
Music
House?
You
can
carry
out
a
specific
product
search
by
the
CD
Titles
/
Book
Titles
or
by
Music
Labels
or
Book
Publishers
using
our
search
engine.
You
can
also
try
a
wild
search
and
look
into
all
the
titles
in
the
catalogue.
In
your
search,
you
do
not
need
to
type
the
full
description.
For
example
to
search
for
Integrity,
try
'int'
or
'tegri'
instead
of
typing
out
the
whole
word.
Alternatively
you
can
browse
the
CDs
or
books
in
the
respectively
Music
or
Book
Sections
by
the
category
and
sub-category
listings.
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